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Frequently asked questions
General
A Freedom Wig is a bespoke, full-cap human hair prosthetic designed for individuals with complete or extensive hair loss. It is custom-made to your exact head shape and uses a precision vacuum-fit system to stay securely in place — without glue, tape, or adhesives.
Freedom Wigs are ideal for people experiencing:
• Alopecia Totalis or Universalis
• Medical hair loss
• Long-term or permanent hair loss
• Scalp sensitivity to adhesives
They are suitable for women, men, and children.
These prosthetic wigs can also be suitable for individuals who still have some natural hair growth. In such cases, the remaining hair would need to be regularly removed to ensure a secure, comfortable fit and the best overall result.
Freedom Wigs require direct scalp contact to create the vacuum seal. They are not suitable for individuals with existing hair, as the seal cannot form properly.
During your consultation, we assess suitability carefully.
The custom silicone base creates a comfortable vacuum seal against the scalp. Because the cap matches your head shape precisely, air cannot enter easily, which keeps the wig secure — even during movement.
Yes. Freedom Wigs are designed for real life:
• Swimming
• Gym and fitness
• Running and sports
• Windy conditions
No adhesives means no lifting edges or reapplication.
Yes. Only premium, untreated human hair is used. Each strand is implanted by hand to mimic natural hair growth patterns, density, and movement.
Yes. Freedom Wigs can be:
• Cut
• Styled
• Blow-dried
• Curled or straightened
A professional stylist experienced with human hair systems is recommended.
We use advanced 3D head scanning to capture the exact shape and contours of your scalp. This data is used to create a custom silicone base that fits only you.
Freedom Wigs are made with:
• Premium, untreated human hair
• Medical-grade silicone
• Hypoallergenic materials
• Vapor-permeable cap construction
Designed for sensitive scalps and long-term comfort.
No. The cap is breathable and designed for all-day wear. Most clients say it feels secure but natural — not bulky.
Freedom Wigs are designed for extended daily wear, including full days. Many clients wear them from morning until night comfortably.
With proper care, Freedom Wigs typically last 2–3 years. Lifespan depends on lifestyle, care routine, and hair length.
Our wigs can be coloured almost exactly as growing hair can be (with careful consideration to not too drastically compromise the integrity of the hair at scalp level to maximise longevity), it is just recommended that a professional colourist is consulted as the hair doesn’t grow out of course!
Before your final wig is made, a template cap fitting is done to test comfort and seal. Adjustments are made at this stage to ensure the final wig fits correctly.
Yes. The system uses medical-grade, hypoallergenic materials, making it suitable for sensitive or reactive scalps.
Freedom Wigs are a long-term solution for hair loss, but like natural hair, they require care and eventual replacement.
You’ll receive guidance on:
• Washing routine
• Conditioning
• Storage
• Handling
Proper care helps maintain appearance and extend lifespan.
Most clients remove their wig at night to maintain hair quality and scalp health, but this can be discussed during consultation.
Yes. Freedom Wigs are suitable for children, with adjustments in hair density and design to suit their age and needs.
Yes. Your consultation is completely free and obligation-free. It’s an opportunity to assess suitability, answer your questions, and guide you through your options in a supportive, private setting.
Your Phoenix Freedom Wigs agent is also a Freedom Wig wearer herself. Freedom requires its agents to personally wear the product, ensuring you receive guidance from someone who truly understands the experience — not just professionally, but personally too.
Unlike standard wigs that are made in fixed sizes, Freedom Wigs are custom-created using a detailed head scan, ensuring a precise, personalised fit.
Many regular wigs rely on glue or tape to stay in place and can shift, lift, feel scratchy or feel unstable during daily activities. Freedom Wigs use a secure vacuum-fit system, so there are no adhesives, and the wig remains comfortably in place — even during movement.
Traditional wigs can sometimes feel heavy, hot, or uncomfortable for long wear. Freedom Wigs are designed for real, everyday life, using breathable materials that support extended, comfortable wear.
Another major difference is hair quality. Regular wigs often use synthetic or chemically processed hair, whereas Freedom Wigs are made with premium, untreated human hair, providing the most natural look, movement, and longevity.
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